Bosch provides a comprehensive package of services in China, in keeping of our task to set the standard for after sales service.
In order to satisfy the demands of our customers, we provide the following:

• 2 years warranty period for Bosch gas wall-hung boilers;
• the possibility to extend the warranty after expiry of the regular 2 year warranty period through service plans (bronze, silver and gold service card) or through individual service on a pay per incident basis;
• our own service center network all over China and after sales service provided by authorized service partners;
• consulting to optimize your heating system to increase comfort and to reduce energy consumption as to save costs (e.g. by upgrade with a room thermostat);
• availability of spare parts for at least 15 years after purchasing the Bosch wall-hung boiler;
• fixed price policy for spare parts all over China (please call for further information);
• 24 hour service hotline and separate complaint line (see contact numbers);
• many additional services.