Buderus provides a comprehensive package of services in China, in keeping of our task to set the standard for after sales service.
In order to satisfy the demands of our customers, we provide the following:
Technical support to distributors, to service partners, and to end users;
Regular Buderus product training activities via our After Sales Service and Technical Support Center;
2 years warranty period for the main components of the Buderus products;
Possibility to purchase an individual service contract from Buderus after the end of the warranty period, including annual boiler inspections and maintenance and a 24 hour service availability via hotline;
Service all over China via recommended service partners or directly from Buderus; please refer to our "General Terms and Conditions for Service" and the "Service Request Form" in the download area;
Many additional services;
If you have further questions about Buderus service packages, please contact us!
Contact us
Service Center
No.6 South Yongchang Rd.
BDA,Beijing,China
Postal code: 100176
Phone: (010) 6782-7000
Fax: (010) 6782-7616
Suite 1510, 202 Unit Anhui-
Beili, Huahui Building, Chaoyang District
Postal code: 100029
